

Let me know if there's anything else you need in managing payments and customer transactions in QBO. You may want to check out this article as your reference in doing and fixing reconciliations in QBO: Learn the reconcile workflow in QuickBooks.

Īlso, I encourage you to reconcile your checking account in QBO regularly (every month) to monitor your income transactions. For the step-by-step guide, please see this article: Categorize online bank transactions in QuickBooks Online. Once you're done, go to the Banking menu and link or match the invoice to your downloaded deposits in your checking account.
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I'll gladly guide you on how to do this below. Before you can link it to your downloaded deposits, you'll first have to apply it to an invoice. You're on the right track in receiving customer payments by creating a credit memo in QuickBooks Online (QBO). I'm just around the corner to provide additional assistance to help you manage your customer payments in QBO. Here's an article for your reference: Categorize online bank transactions in QuickBooks Online. You can read through this article for more information: Create and apply credit memos or delayed credits in QuickBooks Online.įurthermore, if you've linked your bank accounts to QBO and the transaction shows up in your bank feeds, you can simply match it to the sales receipt or bank deposit you've recorded. The second option is to create a credit memo or generate a bank deposit affecting Accounts Receivable (A/R) if you want to apply your customer's payment to their future invoices.Īlso, before creating a credit memo, please make sure the Automatically apply credits feature is turned off so that the credit won't apply to any open invoices. Good day to you, I''ve got some options about how you can record your customer payments in QuickBooks Online (QBO).įirst, if the payment is for your sales, you can either create a sales receipt or record a bank deposit transaction for income.
